Hotline Directory
This is a list of helpful nation-wide hotlines that may be useful to participants.
This list should not be considered a complete list of all community service agencies nor an endorsement of them.
SAMHSA/Center for Substance Abuse Prevention (CSAP)
877-726-4727
*Spanish
Press 2
More about SAMHSA/Center for Substance Abuse Prevention (CSAP)
Hours: 8:30 am -5:00 pm EST
Who they help
Those seeking information on treatment for alcohol and drug abuse.
How they help
They provide referrals to local state funded and private drug treatment agencies, and will send information packets upon request.
Al-Anon Meeting Referral
888-4AL-ANON
(888-425-2666)
More about Al-Anon Meeting Referral
Hours: 8 am – 6 pm EST
Who they help
Alcoholics and their friends and family.
How they help
An operator will direct you to the meeting location nearest you.
CDC AIDS Hotline
800-CDC-INFO
(800-232-4636)
[email protected]
More about CDC AIDS Hotline
Hours: 24 hours / 7 days
Who they help
Any person with questions or concerns about AIDS or sexually transmitted disease
How they help
They provide referrals to local clinics that do STD and HIV testing, and can provide counseling about STD risk and transmission.
National Sexual Assault Hotline: Rape, Abuse & Incest National Network (RAINN)
800-656-HOPE(4673)
Text “HOPE” to 64673
More about National Sexual Assault Hotline: Rape, Abuse & Incest National Network (RAINN)
Hours: 24 hours / 7 days
Who they help
Victims of sexual assault
How they help
Direct access (via phone) to a counselor.
National Legal Aid and Defender Association
202-452-0620
More about National Legal Aid and Defender Association
Hours: 9am-5 pm EST
Who they help
Anyone needing to locate Legal Aid Assistance in their area
How they help
National Legal Aid and Defender Society will direct you to the nearest legal aid service in your area. Legal aid is primarily for people of lower incomes. Some services have fees.
Emergency Food Shelter National Board Program
703-706-9660
More about Emergency Food Shelter National Board Program
Hours: 9am-5 pm EST
Who they help
Persons seeking locations for emergency food, clothing and shelter programs
How they help
The operator can direct you to the nearest location in your area that provides emergency food, clothes and shelter.
National Domestic Violence Hotline
800-799-SAFE (-7233)
Ask for Spanish operator
TTY 800-787-3224
Text “START” to 88788
More about National Domestic Violence Hotline
Hours: 24 hours / 7 days
Who they help
Children, parents, friends, offenders
How they help
A crisis line that can provide crisis intervention and referrals to local shelters, counselors and legal advice.
National Center for Victims of Crime
855-4VICTIM (484-2846)
Text 855-484-2846
More about National Center for Victims of Crime
Hours: 24 hours / 7 days
Who they help
All victims of crime. National Database of Crimes
How they help
Locate service providers specializing in specific areas of victimization in a wide variety of jurisdictions throughout the country. Users enter information into a simple form which is used to pull up contact information for service providers nearby who can help.
Planned Parenthood
800-230-PLAN (7526)
English Press #1
Spanish Press #2
More about Planned Parenthood
Hours: 24 hours / 7 days
Who they help
Those seeking assistance with family planning, pelvic exam, birth control, abortion
How they help
When you call this number you are immediately connected to a Planned Parenthood in your area.
Emergency Contraceptive Hotline
800-994-9662
More about Emergency Contraceptive Hotline
Hours: Monday through Friday, 9 a.m. to 6 p.m. EST (closed on federal holidays)
Who they help
Those seeking information on emergency contraception
How they help
An automated service provides referrals to local health care providers who offer emergency contraception to qualified clients. Check your local listing for local requirements. Listen to the entire recording for referrals in your area.
National Alliance for the Mentally Ill
800-950-NAMI (6264)
Or text “NAMI” to 62640
More about National Alliance for the Mentally Ill
Hours: Monday through Friday 10am-10pm ET
Who they help
Those seeking referrals or information for any mental health issue
How they help
NAMI provides referrals to local counselors, therapists, and support groups for individuals and families. They answer questions and send information on any type of mental health issue.
Mental Health of America
800-969-NMHA (6642)
Directory of referrals and services.
Or text “HOME” to 741741
More about Mental Health of America
Hours: 24 hours / 7 days
Who they help
Those seeking information on mental health issues
How they help
NMHA provides information on all types of mental health issues and gives referrals to support groups, and inpatient/outpatient centers.
Suicide and Crisis Lifeline
1-800-273-8255
For a crisis, call or text 988
More about Suicide and Crisis Lifeline
Hours: 24 hours / 7 days
Who they help
Those seeking crisis counseling
How they help
For those facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to.
Fair Housing and Equal Opportunity: Housing Discrimination Hotline
Call 800-669-9777
or TTY: 800-877-8339
More about Fair Housing and Equal Opportunity: Housing Discrimination Hotline
Hours: 9am-5 pm EST
Who they help
Those seeking information about housing rights, or who feel that they have been the victims of unfair treatment or discrimination
How they help
Provides information for callers about Fair Housing Rights. Records consumer complaints of unfair treatment or discrimination. In English and Spanish.
Homes and Community U.S. Dept. for Housing and Urban Development
Find the address of the HUD office near you
202-708-1112
TTY: (202) 708-1455
Homes and Community U.S. Dept. for Housing and Urban Development
Hours: 9am-5 pm EST
Who they help
Those seeking housing assistance
How they help
Local HUD information for every state, including the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Links provide contact information for local HUD housing authorities and housing counseling. Gives quick links to housing information in your state, rights, laws, buying or renting a home.
Alzheimer’s Association
800-272-3900
More about Alzheimer’s Association
Hours: 24 hours / 7 days
Who they help
Support and information for people living with the disease, caregivers, families, and the public.
How they help
Free service offering support for people living with dementia, caregivers, families and the public. Connect with a live person who can provide information, local resources, crisis assistance and emotional support.
Alzheimer’s Foundation of America
866-232-8484
Or text 646-586-5283
More about Alzheimer’s Foundation of America
Hours: 7 days a week 9am-9pm ET
Who they help
Support and information for people living with the disease, caregivers, families, and the public.
How they help
Assist callers with topics such as:
- Signs and symptoms of dementia-related instances
- How to speak to someone about memory problems
- Building a care team and support network
- Self-care for caregivers
Area Agencies on Aging
Find your local office by calling or texting 800-677-1116
Email: [email protected]
More about Area Agencies on Aging
Hours: Monday through Friday 8am-4pm
Who they help
Support and information for people who are caregivers, families, or public with aging persons in their life.
How they help
Help find resources to understand and help people to find resources they may need as they age.
United Way “211 Line”
2-1-1
More about United Way “211 Line”
Hours: 24 hours / 7 days
Who they help
Any one needing help with housing, food, transportation, healthcare, and other resources.
How they help
Call 2-1-1 for help with food, housing, employment, health care, counseling and more. They route your call to the nearest crisis center that is part of the “211 line” network
National Association for the Advancement of Colored People
410-580-5777
More about National Association for the Advancement of Colored People
Hours: Monday through Friday 8am-4pm
Who they help
Support and information for anyone interested in advancing social justice.
How they help
Find resources to help you understand your rights, fight for justice, start and strengthen your branch, and secure a better future for colored people in America.
Call Blackline
800-604-5841
More about Call Blackline
Hours: 24 hours / 7 days
Who they help
Prioritizes helping BIPOC (Black, Indigenous, and People of Color).
How they help
Provides a space for peer support, counseling, reporting of mistreatment, witnessing and affirming the lived experiences for folxs who are most impacted by systematic oppression with an LGBTQ+ Black Femme Lens.
The Loveland Foundation
More about The Loveland Foundation
Hours: 24 hours / 7 days
Who they help
Support and inform Black women and non-binary individuals to obtain high-quality, culturally competent therapy.
How they help
Covers the cost of therapy for their community, provides mental health resources, and invests in the professional development of BIPOC therapists.
Black Men Heal
Email [email protected]
More about Black Men Heal
Hours: 24 hours / 7 days
Who they help
Support and inform men of color
How they help
Provide access to mental health treatment, psycho-education, and community resources
Black Emotional and Mental Health Collective
Find the office near you by visiting https://beam.community/get-help-now/
Or by calling 988 for any crisis
More about Black Emotional and Mental Health Collective
Hours: 24 hours / 7 days
Who they help
Supports and informs Black and marginalized communities.
How they help
To remove the barriers that Black people experience getting access to or staying connected with emotional health care and healing through education, training, advocacy, and the creative arts.
NAFC: The National Association of Free & Charitable Clinics
(703) 647-7427
Email: [email protected]
More about NAFC
Hours: Monday through Friday 8am-4pm
Who they help
NAFC is working to ensure that the medically underserved have access to affordable, quality health care and strives to be a national voice promoting quality health care for all.
How they help
Services that are found at Free & Charitable Clinics include Primary Medical Care, Chronic Disease Care and Management, Dental Care, Behavioral/Mental Health Care, Vision and other Specialty Care, Care Coordination, Women’s Health Care, Health Education, Smoking Cessation, Health Navigation, Immunizations.
HRSA Health Center Program
1-877-464-4772
Find a health care center near you by visiting: https://findahealthcenter.hrsa.gov/
More about HRSA Health Center Program
Hours: Monday through Friday 8am-8pm ET
Who they help
HRSA programs provide health care to people who are geographically isolated and economically or medically vulnerable.
How they help
To improve health outcomes through access to quality services, a skilled health workforce, and innovative, high-value programs.